3 ways to solve iPhone “Could not open the page, too many redirects”

Cached data in Safari can prevent pages from opening

My coworkers and I fill out an online covid-19 declaration before we physically enter our workplace. Many of us keep a link to the questionaire on our iPhones.

Occasionally, the page will not open on an individual phone, and Safari will display the message, “Could not open the page, too many redirects.” Cached data stored in Safari is part of the issue. Closing the relevant Safari tab usually solves the problem. The webpage should now work when the page is re-opened.

Method #1. Close the website’s browser tab in Safari

A few years ago, an update caused this Safari “too many redirects” error to happen for some Facebook users. I will use the Facebook site as my example, though we cannot see the error here.

Tabs button at the bottom right in Safari

To close a tab in Safari:

1. Open Safari
2. Press the Tabs button at the bottom right of the screen to see all open browser tabs

3. Close the browser tab by pressing the ‘x’ at top left of webpage

Press the ‘x’ at the top left of a browser tab to close

The webpage is now closed. Cached data that may have been causing a ‘too many redirects’ error has likely been cleared. It should now be possible to open the webpage by re-navigating to it in a fresh tab.

Facebook browser tab is now closed

Method #2. Close all browser tabs in Safari

If closing a single tab doesn’t solve the ‘too many redirects errors’, you can try closing all browser tabs. Some people, periodically, clear their Safari browser tabs for privacy or other reasons.

To close all browser tabs in Safari:

1. Press and hold (aka ‘long press’) the Tabs button in Safari. Additional options for managing tabs will appear.
2. Select Close All [#] Tabs to close all open tabs. It is the first option.